Problemer med at sende lønkørsler til godkendelse / Issues requesting approval for payroll runs

Incident Report for Zenegy

Resolved

Dette er nu løst.

This issue has been resolved.
Posted Jun 24, 2025 - 07:14 CEST

Identified

Vi arbejder fortsat på at læse problemet. Næste opdatering i morgen tidlig.

We are continuing to work on resolving the issue. Next update expected tomorrow morning.
Posted Jun 23, 2025 - 16:26 CEST

Investigating

(English below)

Nogle brugere oplever problemer, når de sender en lønkørsel til godkendelse. Vi arbejder på højtryk for at løse problemet og vil opdatere løbende her.

Det er muligt at slå godkendelsesflowet fra under Min virksomhed > Løn og bank, hvis du er Systemadministrator, Lønbogholder - Fuld adgang eller Administrator med fuld adgang.

ENG:

Some users are experiencing issues requesting approval for payroll runs. We are working to reolve the issue as quickly as possible and will update here continuously.

You can disable the Approval flow under My company > Salary and bank if you have the role of System Admin, Salary accountant - full access or Administrator with full access.
Posted Jun 23, 2025 - 12:07 CEST
This incident affected: Zenegy Payroll (Payroll - Web).