Update - Koder til godkendelse af lønkørsler for brugere med danske numre sendes nu via SMS igen. For brugere med udenlandske numre gælder fortsat, at koder til godkendelse af lønkørsler sendes til e-mail.

Approval codes for payroll runs are now being sent by SMS again for users with Danish phone numbers. For users with phone numbers using any other country code, approval codes are still being by email.

Sep 13, 2023 - 07:52 CEST
Update - We are continuing to work on a fix for this issue.
Sep 11, 2023 - 16:02 CEST
Identified - Der er kunder, som aktuelt oplever problemer med SMS-koder fra nogle teleudbydere. Derfor har vi midlertidigt omlagt alle godkendelser af lønkørsler, så koder til godkendelse sendes til din e-mail i stedet for SMS. Vi vil benytte denne løsning indtil driften af SMS-koder er stabil igen.

Approval of payroll runs must currently be done with an email code
Some customers are currently experiencing problems with SMS codes from some telecom providers. Therefore, we have temporarily rescheduled all approvals of payroll runs so that codes for approval are sent to your email instead of SMS. We will use this solution until the operation of SMS codes is stable again.

Aug 29, 2023 - 15:02 CEST
Zenegy Payroll Partial Outage
Payroll - Web Operational
Payroll - Mobilapp Operational
Payroll - 3. part Partial Outage
Payroll - API & integrationer Operational
Zenegy Expense Operational
Expense - Web Operational
Expense - Mobilapp Operational
Expense - 3. part Operational
Expense - API & integrationer Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 2, 2023

No incidents reported today.

Oct 1, 2023

No incidents reported.

Sep 30, 2023

No incidents reported.

Sep 29, 2023

No incidents reported.

Sep 28, 2023

No incidents reported.

Sep 27, 2023

No incidents reported.

Sep 26, 2023
Resolved - Fejlen er nu rettet og SMS koder sendes igen

This issue has been resolved and SMS code are being sent again

Sep 26, 12:27 CEST
Update - We are continuing to work on a fix for this issue.
Sep 26, 12:26 CEST
Update - Vi oplever problemer med vores leverandør der sender SMS-koder. Vi arbejder på højtryk på at løse det.

We are experiencing issues with our provider sending SMS codes. We are working on resolving the issue

Sep 26, 12:01 CEST
Identified - Vi oplever problemer med at sende SMS-koder. Vi arbejder på højtryk på at løse det.

We are experiencing issues sending SMS codes. We are working on resolving the issue

Sep 26, 11:57 CEST
Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023
Resolved - Fejlen er nu rettet

This issue has been resolved

Sep 18, 11:04 CEST
Identified - På lønsedler, hvor der er afholdte feriedage i sidste ferieår, ser vi en fejlagtigt lønreduktion. Vi arbejder på en løsning

On payslips with days used in last holiday year, we are seeing a wrong salary reduction. We are working on resolving the issue

Sep 15, 15:09 CEST