Zenegy Status

All Systems Operational

Zenegy Payroll Operational

Payroll - Web Operational

Payroll - Mobilapp Operational

Payroll - 3. part Operational

Payroll - API & integrationer Operational

Zenegy Expense Operational

Expense - Web Operational

Expense - Mobilapp Operational

Expense - 3. part Operational

Expense - API & integrationer Operational

Zenegy Numbers Operational

Numbers - Web Operational

Numbers - 3. part Operational

Numbers - API & integrationer Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 4, 2026

No incidents reported today.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

Driftforstyrrelser hos 3 kan forsinke sms-beskeder / Issues at 3 can. cause delays in text messages

Resolved - This incident has been resolved.
Feb 2, 06:34 CET

Identified - 3 oplever lige nu nogle driftforstyrrelse, der gør at nogle sms er forsinkede. Du kan følge deres status her: https://www.3.dk/hjalp/daekning-og-netvaerk/driftsinformation/driftstatus/
Jan 30, 13:42 CET

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

Ustabil drift på AI-supportbot/Unstable operation on the AI support chatbot

Resolved - AI-supportbotten kører normalt igen

Den midlertidige driftsforstyrrelse hos Microsoft Azure OpenAI er nu løst, og botten svarer derfor igen som forventet.

Hvis du har oplevet fejl tidligere i dag, kan du prøve igen nu. Tak for din forståelse.

---

The AI support bot is running normally again

The temporary disruption to Microsoft Azure OpenAI has now been remedied and the bot is responding as expected.

If you have experienced errors earlier today, please try again now. Thank you for your understanding.
Jan 27, 18:27 CET

Identified - Vi oplever i øjeblikket ustabil drift på vores supportchatbot.

Årsagen er en igangværende driftsforstyrrelse hos Microsoft Azure OpenAI, som kan give midlertidige tilgængelighedsproblemer og forhøjet fejlrate.

Microsoft har meldt, at de er i gang med at implementere afhjælpende tiltag og samarbejder på tværs af platformteams for at genoprette stabiliteten. Følg status her: https://azure.status.microsoft/da-dk/status

I mellemtiden kan du bruge vores Help-center, eller kontakte Customer Care via chat, e-mail eller telefon i åbningstiden.

-----

We are currently experiencing unstable operation on our support chatbot.

The reason is an ongoing operational disruption at Microsoft Azure OpenAI, which can cause temporary availability issues and an increased error rate.

Microsoft has announced that it is implementing remedial actions and collaborating across platform teams to restore stability. Follow the status here: https://azure.status.microsoft/da-dk/status

In the meantime, you can use our Help Center, or contact Customer Care via chat, email or phone during business hours.
Jan 27, 13:03 CET

Jan 26, 2026

Længere behandlingstid på generering af lønsedler / Delay generating paylips

Resolved - This incident has been resolved.
Jan 26, 15:00 CET

Investigating - Nogle brugere oplever lige nu, at der tager længere tid at generere lønsedler i lønkørslen. Vi arbejder på at løse problemet.

Some users are experiencing longer processing times when generating payslips in the payroll run. We are working to resolve the issue.
Jan 26, 10:30 CET

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

Længere svartider hos Skat / Longer processing times to Skat

Resolved - This incident has been resolved.
Jan 22, 16:01 CET

Investigating - Skat oplever lige nu ustabilitet og der kan derfor forekomme længere behandlingstider på lønkørsel og rekvirering af skattekort. Du kan se Skats status her: https://info.skat.dk/data.aspx?oid=2460376&x=read

Skat is currently experiencing issues and as a result there may be longer processing times on payroll runs and fetching of tax cards. Yopu can see Skats status here: https://info.skat.dk/data.aspx?oid=2460376&x=read
Jan 22, 13:33 CET

Længere svartider hos Skat / Longer processing times to Skat

Resolved - This incident has been resolved.
Jan 22, 07:48 CET

Identified - Skat oplever lige nu ustabilitet og der kan derfor forekomme længere behandlingstider på lønkørsel og rekvirering af skattekort.

Skat is currently experiencing issues and as a result there may be longer processing times on payroll runs and fetching of tax cards.
Jan 21, 11:12 CET

Jan 21, 2026