Zenegy Status

All Systems Operational

Zenegy Payroll Operational

Payroll - Web Operational

Payroll - Mobilapp Operational

Payroll - 3. part Operational

Payroll - API & integrationer Operational

Zenegy Expense Operational

Expense - Web Operational

Expense - Mobilapp Operational

Expense - 3. part Operational

Expense - API & integrationer Operational

Zenegy Numbers Operational

Numbers - Web Operational

Numbers - 3. part Operational

Numbers - API & integrationer Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 17, 2025

No incidents reported today.

Jul 16, 2025

No incidents reported.

Jul 15, 2025

No incidents reported.

Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

Manglende opdatering af skattekort / missing update on tax cards

Resolved - Vi modtager nu skattekort igen.

We are receiving tax cards again.
Jul 4, 17:44 CEST

Investigating - Vi oplever lige nu, at der er problemer med at modtage nye skattekort fra Skat. Vi er i dialog med Skat om sagen og arbejder på at løse problemet.

Kender du medarbejderens trækprocent og fradrag, kan du rette skatteoplysningerne i lønkørslen ved at følge denne vejledning:
https://help.zenegy.com/da/articles/649-aendring-af-en-medarbejders-skatteoplysninger-i-lonkorslen

We are currently experiencing issues retrieving new tax cards from Skat. We are in contact with Skat regarding this and are working to resolve the issue.

If you know the employee's tax information, you can edit the tax percent and tax base in the payroll run by following this guide:
https://help.zenegy.com/en/articles/649
Jul 4, 12:50 CEST

Jul 3, 2025

Længere svartider hos Skat / Longer processing times at Skat

Resolved - Problemet er nu løst.
——
The incident has now been resolved.
Jul 3, 20:07 CEST

Identified - Vi oplever længere svartider hos Skat, der betyder at nogle lønkørsler afventer at blive gennemført i Zenegy.

Vi har identificeret problemet og arbejder på sagen. Indberetningerne kommer løbende igennem, det går blot langsommere end normalt.

Betalinger går igennem til tiden.

Du kan altid gå til Rapporter > Betalinger > Betalinger - grupperet, hvor du kan se status på din betaling, også selvom din lønkørsel afventer at blive gennemført.

------

We are experiencing longer response times at Skat, resulting in some payrolls awaiting completion in Zenegy.

We have identified the problem and are working on the matter. The reports come through continuously, it is just slower than usual.

Payments will be completed on time.

You can always go to Reports > Payments > Payments - Grouped to see the status of your payments, even if the payroll run is awaiting completion
Jul 3, 14:47 CEST