Manglende lønsedler i e-Boks / Missing payslips in e-Boks

Incident Report for Zenegy

Resolved

This incident has been resolved.

Posted Apr 01, 2025 - 16:50 CEST

Identified

Nogle medarbejdere oplever, at de mangler deres lønseddel i e-Boks. Dette skyldes en fejl i vores kommunikation med e-Boks.

VIGTIGT: Lønsedlerne sendes og medarbejderne vil kunne se dem i deres e-Boks snarest.

Husk at medarbejderne altid kan logge ind i Zenegy og se deres lønseddel. Her er den tilgængelig allerede nu.

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Some employees are missing their payslip in e-Boks. This is due to en error in our communication with e-Boks.

Important: Payslips are being send and employees will be able to see them in their e-Boks soon.

Remember that employees can always sign into Zenegy and see their payslips. In Zenegy the payslip will be available right now.

Posted Apr 01, 2025 - 10:26 CEST

This incident affected: Zenegy Payroll (Payroll - Web, Payroll - 3. part).