Problemer med SMS-login og SMS-godkendelser / SMS Login & Payroll Approval Issues

Incident Report for Zenegy

Resolved

This incident has been resolved.
Posted May 19, 2026 - 11:41 CEST

Monitoring

Vores teleudbyder, 3, oplever i øjeblikket netværksproblemer, som forventes løst omkring kl. 17:00. Kunder, der bruger SMS til login, modtager muligvis ikke deres login-kode og kan derfor ikke logge ind. Det er samtidig ikke muligt at gennemføre lønkørsler eller ændringer i Payroll, som kræver SMS-godkendelse.

Our telecom provider, 3, is currently experiencing network issues, expected to be resolved by 5:00 PM. Customers using SMS for login may not receive their login code and therefore cannot log in. Payroll runs and Payroll changes requiring SMS approval are also currently unavailable.
Posted May 19, 2026 - 08:21 CEST
This incident affected: Zenegy Payroll (Payroll - Web), Zenegy Expense (Expense - Web), and Zenegy Numbers (Numbers - Web).