Zenegy Status

Længere svartider hos Skat / Longer processing times at Skat

Identified - Vi oplever længere svartider hos Skat, der betyder at nogle lønkørsler afventer at blive gennemført i Zenegy. Vi er i dialog med Skat og vil opdatere løbende, som vi får flere oplysninger.

Du kan følge Skat's status her: https://info.skat.dk/data.aspx?oid=2444450&x=read

Betalinger går igennem til tiden.

Du kan altid gå til Rapporter > Betalinger > Betalinger - grupperet, hvor du kan se status på din betaling, også selvom din lønkørsel afventer at blive gennemført.

We are experiencing longer response times at Skat, resulting in some payrolls awaiting completion in Zenegy. We are in continuous contact with Skat and will update here as we receive more information.

You can follow Skat's status here: https://info.skat.dk/data.aspx?oid=2444450&x=read

Payments will be completed on time.

You can always go to Reports > Payments > Payments - Grouped to see the status of your payments, even if the payroll run is awaiting completion
Apr 03, 2025 - 11:54 CEST

Zenegy Payroll Degraded Performance

Payroll - Web Operational

Payroll - Mobilapp Operational

Payroll - 3. part Degraded Performance

Payroll - API & integrationer Operational

Zenegy Expense Operational

Expense - Web Operational

Expense - Mobilapp Operational

Expense - 3. part Operational

Expense - API & integrationer Operational

Zenegy Numbers Operational

Numbers - Web Operational

Numbers - 3. part Operational

Numbers - API & integrationer Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 4, 2025

No incidents reported today.

Apr 3, 2025

Unresolved incident: Længere svartider hos Skat / Longer processing times at Skat.

Apr 2, 2025

No incidents reported.

Apr 1, 2025

Manglende lønsedler i e-Boks / Missing payslips in e-Boks

Resolved - This incident has been resolved.
Apr 1, 16:50 CEST

Identified - Nogle medarbejdere oplever, at de mangler deres lønseddel i e-Boks. Dette skyldes en fejl i vores kommunikation med e-Boks.

VIGTIGT: Lønsedlerne sendes og medarbejderne vil kunne se dem i deres e-Boks snarest.

Husk at medarbejderne altid kan logge ind i Zenegy og se deres lønseddel. Her er den tilgængelig allerede nu.

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Some employees are missing their payslip in e-Boks. This is due to en error in our communication with e-Boks.

Important: Payslips are being send and employees will be able to see them in their e-Boks soon.

Remember that employees can always sign into Zenegy and see their payslips. In Zenegy the payslip will be available right now.
Apr 1, 10:26 CEST

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

Numbers: Det er i øjeblikket problemer bogføring i Numbers/We are currently experiencing booking problems

Resolved - Problemet er løst./The problem has been resolved.
Mar 25, 15:52 CET

Monitoring - Problemet er identificeret og løst. Vi monitorerer det nu./The problem has been identified and resolved. We are currently monitoring it.
Mar 25, 12:32 CET

Investigating - Vi undersøger i øjeblikket problemer med at bogføre i Numbers.
We're currently investigating issues with booking in Numbers.
Mar 25, 12:12 CET

Numbers: Dobbeltposteringer via Nordea

Resolved - Dette er løst.
Mar 25, 11:09 CET

Identified - Problemer med Nordea. Har du bankintegration med Nordea, kan du opleve dobbeltposteringer og manglende posteringer, det skyldes fejl hos Nordea. Nordea arbejder på en løsning.

Du kan se status på Aiias hjemmeside: https://status.aiia.eu/#
Mar 6, 09:21 CET

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

Længere svartider fra SKAT/ Longer reponse time from SKAT

Resolved - Sagen er nu løst. / This incident has been resolved.
Mar 21, 21:51 CET

Identified - Vi oplever længere svartider hos SKAT, der betyder at nogle lønkørsler afventer at blive gennemført i Zenegy og at opdatering af skattekort kan være forsinket.

Selve betalingerne går igennem til tiden. Du kan altid gå til Rapporter > Betalinger > Betalinger - grupperet, hvor du kan se status på din betaling, også selvom din lønkørsel afventer at blive gennemført.

We are experiencing longer response times at SKAT, which means that some payroll runs are waiting to be completed in Zenegy and that the update of tax cards may be delayed.

The payments themselves will be completed on time. You can always go to Reports > Payments > Payments grouped, where you can see the status of your payment, even if your payroll run is pending completion.
Mar 21, 15:48 CET